Vital Football

Latest Hibs News

Ticketmaster Will Look At Phones 'Scam'

Ticketmaster Will Look At Phones 'Scam'

Ticketmaster have promised to look into claims from Hibs supporters who attest they were fleeced for sums up to £60 as they repeatedly called the company's sales line in the hope of securing a much sought after match brief for the upcoming Scottish Cup tie against Hearts.

Reports surfaced online of numerous fans facing extortionate phone bills after Ticketmaster's automated service disconnected many after pressing the options to buy with no reports of any potential buyer actually speaking with an operator.

Ticketmaster sell match tickets on behalf of the Easter Road club but the 0844 prefix is chargeable from landlines and mobiles with a minimum charge of 11p per minute from a BT home phone.

One supporter claimed his efforts have resulted in an additional £58 being added to his monthly bill with others all appearing to cite amounts of £30 for a service not provided by the ticketing giant.

Clearly the issue is one with which the club has to deal with and as a matter of principle hold discussions with the firm who have offices in Glasgow, Stoke-on-Trent and Manchester.

When contacted by Vital Hibs regarding this issue and whether any fans actually purchased a ticket using the telephone option, Mel Perrett from Ticketmaster's Press Office told us: 'For any specific details on ticket sales, you will need to reach out to the club directly - we cannot release that information.

'As for any customers who have had any issues purchasing tickets over the phone - would you have their details to pass on (booking/reference numbers/names) so we can get in touch with them to assist?'

Vital Hibs will be happy to act as a medium for any disgruntled fan and pass all complaints directly to Mel to investigate as promised.

You can email us with the relevant information as required which we will forward to Ticketmaster and press for a reimbursement for all those left out of pocket.

Alternatively should you wish not to make a complaint via Vital Hibs you can leave your comments on the matter on our dedicated forum thread by clicking here.

To register for the forum, click the banner below.

Join The Vital Debate




Click here to join in the debate on the club forum.

Writer:Legends of 2016
Date:Friday February 3 2017
Time: 12:00PM

Comments

0
great campaign on behalf of us mate be good to see if they'll provide truthful answers and this is what hibs should be doing questioning ticketmaster over the disaster on wednesday. has anybody actually bought a ticket for the game by phoning them or was everyone literaly bumped by them and they just kept on charging like legal racketeers??? Read more: http://www.hibs.vitalfootball.co.uk/forum/forums/thread-view.asp?tid=2552&posts=3#ixzz4Xehgf4zE
We Are Hibs
03/02/2017 20:17:00
Page 1/1
  1. 1

Login to post a comment

Recent Hibernian Articles

Football Business Awards 2017 - Finalists

The finalists for the 2017 Football Business Awards were announced this week and a number of clubs are up for prizes in their categories.

30 Minute Halves - No Rebounds On Penalties?

The International Football Association Board are investigating a variety of rule book changes when it comes to the future of football.

EFL + SPFL Welcome Back An Old Friend For 2017/18

The iconic and fondly remembered Mitre Delta makes a return to football league action for the coming 2017/18 campaign.

Hartson: Back Lennon To Keep Him

Former teammate urges Hibs to back gaffer... or risk losing him

Archived Vital Hibs Articles

Vital Hibs articles from

Site Journalists

Legends of 2016
Editor email
Profile

Current Poll (see more polls)

Where will Hibs finish on Premiership return
Suggested By: Vital Hibs
Champions of course4%
Second/Third58%
Top Six35%
Bottom Six3%
Vital Football Comment
Latest F1 News
Latest Vital Boxing News
Write for Vital Football

Recent Hibernian Results (view all)

Hibernian Fixtures (view all)

The Vital Football Members League