Vital Football

Latest Hibs News

Ticketmaster Complaints

Ticketmaster Complaints

Following up on our article from last week regarding many supporters objections in relation to call costs incurred when contacting Ticketmaster by telephone to try and purchase match briefs for this weekend's Scottish Cup tie at Tynecastle, we aim to submit a formal complaint to the company on behalf of those affected by 5pm on Wednesday 8th February.

The main issue surrounding this matter is the exorbitant charges incurred when, to date, there is no proof of any person having managed to purchase a ticket by speaking to a member of Ticketmaster's staff despite the calls having been answered by an automated service and thus charging potential clients a small fortune for a service not provided.

If you were affected by this, please feel free to send Vital Hibs an email detailing any charges you may have incurred whilst awaiting an answer.

So far more than a dozen fans have been in contact with us outlining their complaints and we hope this will force the ticketing giant to at least admit it's shortcomings on this occasion and at least offer customers a goodwill gesture refund.



Join The Vital Debate




Click here to join in the debate on the club forum.

Writer:Legends of 2016
Date:Monday February 6 2017
Time: 7:52PM

Login to post a comment

Recent Hibernian Articles

Football Business Awards 2017 - Finalists

The finalists for the 2017 Football Business Awards were announced this week and a number of clubs are up for prizes in their categories.

30 Minute Halves - No Rebounds On Penalties?

The International Football Association Board are investigating a variety of rule book changes when it comes to the future of football.

EFL + SPFL Welcome Back An Old Friend For 2017/18

The iconic and fondly remembered Mitre Delta makes a return to football league action for the coming 2017/18 campaign.

Hartson: Back Lennon To Keep Him

Former teammate urges Hibs to back gaffer... or risk losing him

Archived Vital Hibs Articles

Vital Hibs articles from
As featured on NewsNow:Hibernian newsHibernianNews 24/7

Site Journalists

Legends of 2016
Editor email
Profile

Current Poll (see more polls)

Where will Hibs finish on Premiership return
Suggested By: Vital Hibs
Champions of course4%
Second/Third58%
Top Six35%
Bottom Six3%
Write for Vital Football
Latest F1 News
Latest Vital Boxing News
The Vital Football Members League

Recent Hibernian Results (view all)

Hibernian Fixtures (view all)

Breaking League News

Vital Football Comment